Returns Policy

Returns Policy

 At Anachem Automotive Solutions, we want you to be completely happy with our products.

Whatever the problem, we will work with you to put things right in all cases.

If there is something wrong with the product you have received, or if a product is missing, please contact customer service on ross@anachemautomotive.com

If you send us an e-mail, please try to include as much information as possible.

Under the United Kingdom's Distance Selling Regulations, the Customer has the right to cancel the contract for the purchase of any item within a period of 7 working days, beginning with the day after the day on which the item is delivered.

Goods must be returned to the Seller at the Customer's own expense and arrive in "as new" condition, upon which a refund will be issued for the full value of the goods (any postage/packaging costs paid by the Customer are non-refundable unless the goods supplied by the Seller are faulty.)

Goods returned must be in resaleable condition, appropriately packed, carriage paid and accompanied by a copy of the sales invoice/correspondence with the Seller in relation to the return.

Returns address:

Please address any returned item to:
Anachem Automotive Solutions
55 School Road
Ballymartin
County Down
BT34 4UP

It is advisable to use a shipping method that requires a signature upon delivery since proof of sending will not constitute proof of receipt of any returned item.